At GT Law Professional Corporation (“GTLaw”), we know that confidentiality and privacy are of importance to our visitors and clients. As a matter of professional responsibility and commitment to providing high quality customer service, we are dedicated to protecting any personal information we hold.
This privacy policy outlines how we will manage your personal information and protect your privacy.
“Personal information” is to have the same meaning in the Personal Information Protection and Electronic Documents Act, and includes any information that identifies you or by which your identity could be deduced. Personal information does not include business contact information, such as your name, title,position, business address, telephone and fax number or business email address,nor does it include “publicly available information” specified in the Act.
A. Governing Principles
GT Law collects, uses and discloses personal information in compliance with the requirements of the Information Protection and Electronic Documents Act (hereinafter, the “Act”) and the provisions of the Canadian Standards Association’s Model Code for the Protection of Personal Information (hereinafter, the “Code”) incorporated into this Act.
B. What this Privacy Policy Covers
This Policy covers all personal information that is collected, used or disclosed by GT Law.
C. What Personal Information does GT Law Professional Corporation Collect?
The types of personal information that GTLaw may collect includes your name, home address, telephone number, personal email address, billing and account information, information about your legal issue and personal information about other individuals involved in your legal matter. The type and quantity of personal information that we collect in order to deliver legal services to you will vary depending on the nature of the services we are retained to provide.
GT Law limits the collection of personal information to the amount and type of information that is required to fulfill the purposes for which it is collected. Collection of personal information is always made by fair and lawful means. We do not collect personal information indiscriminately, but limit such collection to the purposes identified in this Policy.
D. Identifying Purposes - How Personal Information is Used
GT Law collects, uses and discloses personal information for the following limited purposes:
To help us make credit decisions about clients, prevent fraud, check the identity of new clients and prevent money laundering, we may on occasion, request information about you from the files of consumer credit reporting agencies. GT Law does not use Social Insurance Numbers as a way of identifying or organizing the information we hold.
If you apply for a job at our firm and we do not offer a position to you, we do not retain the information provided with your application. If we offer you a job that you accept, the information you provided will be retained in your employee file in accordance with our policies respecting employee information.
E.Disclosure of Personal Information
GT Law collects, uses and discloses personal information in the following circumstances:
If we use the services of any third party to process personal information, we will enter into a legal agreement that will require them to protect the personal information in a manner that is consistent with this Privacy Policy and is acceptable to us.
F. Consent
We are committed to ensuring that you are aware of how your personal information is used. In most cases, we will ask you for your specific consent prior to collecting, using or disclosing your personal information. Usually, this request for consent will be in writing, butin appropriate circumstances, we may accept your oral consent. Sometimes, your consent may be implied through your conduct with us.
G. Accountability
Our firm is responsible for the personal information we collect and which is under our control.
H. Openness
We make information about our personal information collection and management procedures available to all interested parties. If you have any questions about our collection, use and disclosure of your personal information or this Policy, please contact us in writing as described in paragraph L of this Policy.
I. Access to your Personal Information
You are entitled to access your personal information.To make an access request, please contact us in writing, as described in paragraph L of this Policy.
Summary information will be made available to you upon your request. More detailed requests which require archive or other retrieval costs may be subject to our normal professional and disbursement fees.
Please note that your right to access is not absolute and we may deny access:
If we refuse your request for access or refuse your request to correct information, we will provide you with an explanation as to why.
J. Safeguards to Protect your Personal Information
GT Law takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorizedaccess, modification or disclosure. Among the steps taken to protect your personal information are:
Employees who have access to personal information receive appropriate training to ensure compliance with our Privacy Policy.
Personal information that is no longer required is destroyed or rendered anonymous.
You should be aware that email is not a completely secure medium and no data transmitted over the internet can be guaranteed 100 percent secure. As a result, we cannot assure the security of any information transmitted to us over the internet and you do so at your own risk.
Our Website
You do not have to submit any information in order to visit our website. On our website, like most commercial websites,we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregate information to third parties, but these statistics do not include any identifiable personal information. Please note that our website may contain links to other websites,which are not governed by this Privacy Policy.
K.Accuracy
GT Law is committed to maintaining accurate, complete and up-to-date personal information. If you are aware of any changes to the personal information you have provided to us, simply inform us of these changes and we will update our records accordingly.
You may review and correct your personal information by contacting us, as noted in paragraph L of this Policy.
L. Challenging Compliance
GT Law designated an official who is responsible for managing our compliance with this Privacy Policy. This official will respond to your information requests regarding our privacy policies or about your personal information under our care and control.
Our Privacy Officer can be reached in writing at:
Privacy Officer
GT Law Professional Corporation
1 Orangewood Crescent,
Toronto, Ontario
M1W 1C5
We investigate all complaints received by us and will respond in writing in a timely manner. If a complaint is found to be justified, we will take appropriate measures to resolve the matter to the satisfaction of the complainant. In the event that you are not satisfied with the response you receive from our Privacy Officer, you may contact the Office of the Privacy Commissioner of Canada at the following address:
Privacy Commissioner of Canada
112 Kent Street
Ottawa, Ontario
K1A 1H3
www.privcom.gc.ca
Disclaimer
The use of the Internet or this form for communication with the firm or any individual member of the firm does not establish a lawyer-client relationship. Confidential or time-sensitive information should not be sent through this form.
Note: Past results are not necessarily indicative of future results and there is no guarantee of success in any particular matter.